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Speakers

Afaq (Fayzee) Ahmed

Afaq (Fayzee) Ahmed is a principal consultant and trainer at TORQUE in Irvine, California. His core skills set consists of operational excellence design and Implementation, management systems implementation, business performance improvement, assessment, and supply chain improvement.

Ahmed has worked in wide variety of industries (aerospace, automotive and others) in the United States and for Saudi Aramco as strategic transformation professional. He has presented in many international conferences and is an author of several articles. He is ASQ-recognized trainer, a senior member of ASQ, and also an ASQ-certified manager of quality/organizational excellence, a certified quality engineer, and a certified quality auditor. Ahmed is also an Exemplar Global-certified skill examiner and quality management system lead assessor.

IJ Arora

IJ Arora is the president and CEO of Quality Management International Inc. (QMII). He has a 32-year record of achievement in the military, mercantile marine, and civilian industries. Arora serves as a team leader for consulting, advising, auditing, and training in management systems, specializing in several ISO and industry-specific standards.

He is an Exemplar Global-certified lead auditor and a member of the US TAG to ISO/TC 176, the committee responsible for the ISO 9000 family of standards.

Arora is a popular speaker at several universities and forums on management systems, conflict management, crisis communication, and leadership, and his writing has appeared in numerous industry publications.

Andrew Baines

Andrew Baines joined Exemplar Global as president and CEO in 2016 and served on the Board of Directors for seven years previously. Immediately prior to becoming CEO of Exemplar Global, Baines was managing director of the American Society for Quality’s global operations, managing ASQ’s operations outside of the U.S., including offices in India, China, the Middle East, and Mexico in addition to serving on the Exemplar Global board.

He has more than 30 years of experience spanning the food industry, auditing and conformity assessment, and international business development in several parts of the world. Baines is originally from the U.K., where he worked in the food industry in quality control, quality assurance, and product R&D before emigrating to New Zealand, where he began a career auditing quality, environmental, and safety management systems. This led to business unit management and senior executive roles in a conformity assessment body, including establishing a New Zealand government-owned agency as one of the largest conformity assessment bodies in the Southern hemisphere. In that role, he was responsible for international business development. Baines has also served on advisory and standard-setting groups with government agencies.

Jorge Bravo

Jorge Bravo is an Exemplar Global evaluator for Latin America (LATAM), auditing companies providing training services for management system lead auditors.

He has also been a member of international committees of the International Organization for Standardization since 2002.

Bravo is a biologist with a master’s degree in food technology. He specializes in management systems and is an international speaker; a university teacher; and a senior consultant, coach, and lead auditor with Beyond Conformity Inc., which offers international coaching and assessments of ISO management system standards.

Kevin Campbell

Kevin Campbell is the technical director for DEKRA Certification Inc. and a senior member of the American Society for Quality (ASQ). He has spent his professional career helping companies improve their value proposition.

For more than 30 years, Campbell has developed, assessed, and certified management systems. He previously worked at DRS Technologies, Intergraph Corporation at Robins Air Force Base, Parker Hannifin Corporation (Parker Aerospace), EBWay Corporation, HEICO Aerospace, and Chromally Gas Turbine Corporation.

Campbell is an aerospace experience auditor (AEA), certified by ASQ as a certified manager of quality/organizational excellence, a Six Sigma Black Belt, a certified reliability engineer, a certified software quality engineer, a certified quality auditor, and a certified quality engineer. He is also certified by the Project Management Institute as a project management professional.

Lance Bauerfeind

Augmented and virtual reality specialist Lance Bauerfeind is a senior consultant at multi-award-winning software specialist Company-X. His work in the new realities realm is an integral part of the Company-X mission to deliver Silicon Valley-level software savvy with a Kiwi can-do attitude.

Bauerfeind splits his time at Company-X between consultancy, research, and strategy, driving innovations in augmented and virtual reality as well as new technologies including Internet of Things (IoT) and artificial intelligence (AI).

Prior to joining Company-X, in 2019, Bauerfeind worked in the creative industry for more than 17 years as a videographer, producer, television director, and production company manager.

Buddy Cressionnie

Buddy Cressionnie is president of ASD Expertise LLC, which provides training, consulting, and auditing services to the aviation, space, and defense (ASD) industry.

Cressionnie’s standards development activities throughout his career have included:

  • Americas Aerospace Quality System Committee (AAQSC) Chair
  • AAQSC Americas Leader of the IAQG “Requirements Strategy Stream” and AAQG Projects Chair, responsible for 26 standards
  • AAQSC Americas 9100 Team Lead
  • IAQG Liaison to Technical Advisory Group (TAG) to ISO/TC 176 participating in ISO 9001:2015 writing, ISO 9001:2015 interpretations, ISO 9004 writing, and future concepts
  • Probitas Aerospace Industry Experienced Auditor (9100/9110/9120)
  • More than 35 years in the ASD industry and quality

Nigel H. Croft

Nigel H. Croft is recognized as one of the world’s foremost experts in quality management. Over a career spanning five decades, he has held senior executive and non-executive management positions at a number of global organizations in the quality, conformity assessment, and sustainability arena.

He is a fellow of the Chartered Quality Institute, an IRCA-registered principal auditor of quality management systems and a senior member of the American Society for Quality. From 2010 to 2018 he was chair of TC 176/SC 2 for quality systems (with overall responsibility for the ISO 9001 standard, among others), and currently leads the global ISO task force that is revising the core structure and content of more than 40 ISO management system standards (including quality, environment, health and safety, business continuity, and others).

Craig D’Souza

Craig D’Souza is the managing director of E-Risk360 and a governance, risk management, and compliance (GRC) professional with training across ISO management system assurance and certification. His main areas of focus is providing integrated risk management consulting, auditing, and training solutions across quality, environmental, and occupational health and safety risks.

D’Souza has worked across a number of small, medium, and large private sector organizations. In addition, he has worked at both the state and national levels of the Australian government.

Melike DeGregorio

Melike DeGregorio is the owner of GreenUp Academy and GreenUp Consultants.

She is an internationally accredited third-party lead auditor by Exemplar Global for ISO 14001; ISO 45001; OHSAS; RC 14001; and environmental, health, and safety (EHS) regulatory compliance audits.

DeGregorio has 18 years of experience in the EHS and manufacturing world. In addition to her role as a consultant, lead auditor, and lead facilitator at GreenUp, she was a corporate EHS manager for a Tyco International division, air pollution control engineer at Pennsylvania Department of Environmental Protection, and production resource/environmental coordinator at Frito-Lay.

Wendy Edwards

Wendy Edwards has more than 30 years of experience as an auditor, consultant, and in-house quality professional, specializing in high- and low-risk food industries. She is currently the head of food safety and quality for a New Zealand-owned business that employs 1,500 people and generates revenues of around $300 million NZD.  The organization’s manufacturing operations in New Zealand and Australia are SQF-certified and export food to around 18 countries.

In 2019, Edwards was awarded SQF Practitioner of the year at the SQFI Quality Achievement Awards ceremony.

Dijana Green

Dijana Green has worked in the food industry for 29 years and carries a reputable background in leading quality and food safety within the industry. She is a food technologist and holds positions such as executive member of the Australian Society Baking Committee and a manufacturing representative on the Siliker board. Green is also an international auditor, consultant, trainer, and recently became a contract auditor for JAS-ANZ.

She started her food safety career in 1989 with George Weston Foods. Her responsibilities over the years have ranged from quality through to national quality assurance manager, Baking Division, for Goodman Fielder, managing 44 bakeries nationally. These roles were very hands-on both operationally and commercially.

Green founded Elevating Food Safety Pty. Ltd. in March 2009. Elevating Food Safety is one of Australia’s most trusted companies in the food and beverage industry, serving as a one-stop technical service working with manufacturers, retailers, food service, hotels, quick service restaurants, event companies, restaurants, warehouse, and distribution networks. Elevating Food Safety works with hundreds of clients, ranging from low-, medium-, to high-risk facilities. Elevating Food Safety provides services including quality and food safety systems, including gap and benchmarking audits, nutritional services, process improvement, quality and food safety boutique training, and recruitment of quality, operational, and executive professionals within Australia, Fiji, New Zealand, and Asia.

Harry van Enckevort

Harry van Enckevort is a science and technology advisor to AsureQuality Ltd., leading the process to identify and bring relevant new science, technology, and digital applications into the organization, its strategies, and planning.

Van Enckevort takes a more futuristic horizon view.  He has a science background, scans and reads broadly to keep abreast of innovation and venture capital flow, and has an extensive network of science, tech, and digital partners.

A diversity in previous roles and networks across diverse geographies, sectors, industries, and regulators underpins his “What’s needed?” and “What’s possible?” views of customer solutions in a transforming world.

Joana dos Guimarães Sá

Joana dos Guimarães Sá is co-convener of ISO 9001 Auditing Practices Group, an informal group of ISO/TC 176, that provides practical advice, examples, and technical background to third-party QMS auditors on how to conduct audits. She represents Portugal as an expert at working group 1 of ISO/TC 279 on innovation management, which is the WG responsible for the development of ISO 56002:2019, “Innovation management systems—Guidance.” Her participation on the normative framework for innovation goes back to 2006 with the development of the Portuguese standards for innovation.

dos Guimarães Sá is executive development director at APCER, a Portuguese certification body. In this position, she oversees the development of new services and technical updating of existing ones in the fields of management systems, products, services, and process certification. Quality management systems, innovation management systems, sustainable forest management and chain-of-custody are areas of direct technical responsibility.

She has been working in the certification business since 1998 and has been an auditor since 1994. She is currently a lead auditor for ISO 9001, ISO 14001, innovation management, forest management, and chain of custody for FSC and PEFC.

Rick Gehrke

Rick Gehrke has 25 years of experience in environmental, health, and safety with work in diverse industries, including food production, automotive and aerospace manufacturing, government and defense, electric power generation, chemicals, and more. He is a veteran EHS consultant, auditor, and trainer. Prior to joining Intertek Alchemy, he worked for Intertek as green services associate program manager.

Gehrke is an Exemplar Global-certified management systems lead auditor with experience in ISO 14001, OHSAS 18001, ISO 45001, ISO 50001, LEED green building certification, business development, and certification program management. He is a U.S. Air Force airborne operations veteran.

Robert Freeman

Robert Freeman is managing director of ACI Assurance LLC. He brings his more than 25 years of experience as a management systems and transitional management consultant, in which he has assisted more than 300 organizations with the development and implementation of quality, environmental, and occupational health and safety management systems, to his new role at ACI Assurance.

The organizations Freeman has been involved with cover a broad range of sizes and industries and include both manufacturing and service organizations from the public and private sectors. His background includes senior-level positions within organizations from both an operations and quality perspective, having served as both a plant manager and as a director of quality.

Freeman was the U.S technical expert on the ISO 9004:2018 revision and is also the SC2 chair for the U.S. TAG to ISO/TC 176. He was a member of Project Committee (PC) 302 for auditing standard ISO 19011:2018, having served as the head of delegation for the United States for PC 302 during the final review of this standard. Freeman is a senior member of ASQ, having published a number of articles in Quality Progress, and is a registered lead auditor for ISO 9001 through Exemplar Global.

Lorri Hunt

Lorri Hunt, the president of Lorri Hunt & Associates Inc., has been implementing and auditing quality management systems to ISO 9001 in diverse organizations for more than 25 years.  She is an active member of the U. S. Technical Advisory Group (TAG) to ISO Technical Committee 176 (ISO/TC 176). She is currently serving as an expert from ISO TC176/SC2 to participate on revision of Annex SL, the source document that provides the high-level structure that includes identical text and definitions from the ISO Directives.

As the head of delegation for ISO/TC 176/SC2 from 2009–2018, Hunt was responsible for overseeing the development of consensus positions for the United States related to ISO 9001 and ISO 9004.  She is also a member of U.S. TAG to PC 302, “Guidelines for Auditing Management Systems.”

Hunt frequently contributes to quality publications and journals and is a co-author of The ISO 9001:2015 Handbook—A Practical Guide to Implementation. She is a frequent speaker at conferences all over the world and an Exemplar Global-certified lead auditor.

Greg Hutchins

Greg Hutchins is the founder of 800Compete.com, WorkingIt.com, CERMAcademy.com, and QualityPlusEngineering.com.

He is the risk evangelist who coined the expression Future of Quality: Risk. He is the founder of Certified Enterprise Risk Manager Academy. Hutchins’ company was certified by DHS for Critical Infrastructure Protection: Forensics, Assurance, Analytics.

He is the author of the books Working It: Disruption Rules, Risk Based Thinking, Value Added Auditing, and ISO 31000: Enterprise Risk Management.

Kellan Ilse

Kellan Ilse is a lead auditor for Quality Auditing LLC, the largest provider of internal auditing services in North America. He has performed hundreds of audits across a variety of quality standards in 15 countries and was a voting member of TAG 302 (ISO 19011 Guidelines for Auditing Management Systems). He is also an Exemplar Global certified lead QMS auditor for ISO 9001, ISO 13485, and ISO/IEC 17025.

Ilse is a member of ASQ where he is a certified quality engineer, quality auditor, biomedical auditor, pharmaceutical cGMP professional, and supplier quality professional.

Alka Jarvis

Alka Jarvis has 30 years of experience in software engineering, including 19 spent in total quality management. Her background encompasses management of large-scale software systems, cloud, data science, customer experience, training, and international quality management standards.

Cisco’s first and only distinguished quality engineer (senior director), Jarvis continued her pursuit in the field of quality and became a Six Sigma Black Belt as well as a certified auditor for quality management systems.  In addition, she achieved the status of a Fellow from the American Society of Quality (ASQ), received a Leadership Palo Alto Fellow award, and was elected as the first female chair to represent the United States in the International Organization for Standardization (ISO) for the development and maintenance of quality management standards. Over the years, she has mentored and directed hundreds of students in their careers and provided guidance in the field of quality.

Currently she is the chair for UCSC-Ext. Software Engineering and Quality program, the chair for nine years for U.S. TAG to ISO/TC 176, a member of Chairman’s Strategic Advisory Group for ISO quality management systems, the chair for the U.S. Standards Group Council, and a member of ASQ’s Learning Institute Advisory Board.

Chad Kymal

Chad Kymal is the CTO and founder of Omnex Inc., an international consulting and training organization headquartered in the United States. He is on the ISO/TC 176, ISO/TC 207, and PC 283 committees for ISO 9001:2015 (quality management), ISO 14001:2015 (environmental management), and ISO 45001 (health and safety management systems).

Kymal is a certified lead auditor for IATF 16949, ISO 14001, ISO 9001, FSSC 22000, HAACP, ISO 45001, and AS9100. He teaches these and many other courses such as integrated management systems for Omnex.

Kymal is the CEO of Omnex Systems, an enterprise quality and IMS software provider. He is also the U.S. expert for the ISO 10013 documented Information update.

Daniel McConville

Daniel McConville has more than 35 years of experience in occupational health and safety (OHS) and the food industry. He has extensive experience in delivering health, safety, food safety, injury management, and quality based services to a range of industries including education, hospitality, health and aged care, local government, facilities management, food manufacturing, corporate environments, hiring, and contractor management.

As tertiary qualified OHS and food safety professional with expertise in developing and implementing food safety management systems and occupational health and safety management systems, McConville is team-oriented and committed to sustaining food safety and OHS improvements and objectives across the business while promoting a culture where safety, prevention, and reporting are paramount.

Gina M. Reo

Gina Reo is president of Quality Assurance Strategies LLC (QAS), a private consultancy for the food and beverage industry specializing in global food safety and quality, with expertise in regulatory compliance, Prop. 65, crisis management, and business integration. She was formerly vice president, food safety for Weston Foods (WF), a GWL Canadian company and North American leader in bakery products.

Reo has more than 35 years of food safety and quality experience, having held successive senior positions with Colgate-Palmolive, Coca-Cola, Bestfoods NA, Unilever, YUM! Brands, and Quiznos (Board). Prior to joining Weston Foods, she held the position of quality director with Mondelez International (formerly Kraft Foods) in Europe (Zurich, Switzerland) and Cadbury as QA, chocolate director (quality, environmental, and health and safety) for North America/Europe/Global.

She is also the author of several white papers and industry analyses.

Jochen Kleboth

Jochen Kleboth’s experience in the food testing, inspection, and analytics (TIC) market with broad experience in data management and data science qualifies him to build substantial solutions for key players in the food supply chain. Building and researching data-driven audit management tools and food chain fraud analysis software shows his strong record of developing solutions in business organizations as well as in the academic environment.

Kleboth has more than 20 years of experience in the food industry and more than eight years working in data management, machine learning, predictive analytics, and optimization. He has published and continues to publish academic work in the field of risk-based audit management and is currently researching and publishing in the domain of decision-making and the use of new technology for the food supply chain. He works and researches at the intersection of food business and technology—including classical IT and AI solutions.

Karen Rawson

Karen Rawson, vice president of The DESARA Group, specializes in implementing quality and information security management systems in the information and communication technology (ICT) industry and beyond. With more than 10 years of experience training auditors using ICT and as a key developer for the ICT industry virtual instructor-led training courses, she has both the knowledge and the experience needed in training auditors how to implement effective audits using ICT. The DESARA Group offers virtual and on-site training on multiple standards and performs internal audits and improvement projects with clients.

Rawson is a TIA Fellow, a certified TL 9000 expert, a key developer of the sanctioned TL 9000 training courses, and a supervisory master trainer. As a past member of the TIA/QuEST Forum Leadership Council, she has been a multi-year recipient of the COO/CEO award.

Krutika Kachhy

Krutika Kachhy is an experienced food technologist who completed her MSc in food technology from Australia. After working briefly in the quality assurance sector of the food industry in Australia, she moved into technical development in India, where food emulsifiers and their functionality became her key area of expertise. Krutika has tutored food technology university students in Australia for new product development and quality assurance.

Kachhy has taken up a new challenge and has moved to the commercial side of the business.  Currently, she is head of business development for the food, feed, and nutraceuticals division of Molkem Chemicals.

Nigel Johnston

Nigel Johnston is the founder and CEO of QualityTrade, an IAF database management committee participant for the International Accreditation Forum (IAF). QualityTrade is a technology company which creates software exclusively for the accredited network to improve integrity and value of accredited certification. QualityTrade has worked with accreditation bodies since 2013 and more recently with the IAF in developing the world’s first global database for accredited certifications and the world’s first trade marketplace for certified companies, which includes more than 1 million trade opportunities.

Johnston’s passion is helping businesses and governments develop certified supply chains which have a positive economic, environmental, and social impact. Prior to founding QualityTrade, he held the role of CEO at URM Group, a multinational environmental services group.

Nigel Leehane

Nigel Leehane has 30 years of experience in environmental management consulting, working with clients in a range of sectors and focusing on their environmental and sustainability performance. He specializes in working to improve clients’ management systems, stand-alone or integrated, addressing environment, health and safety, energy, and quality. He has extensive experience in auditing globally, in management systems, compliance, and due diligence.

Leehane chairs the ISO sub-committee for environmental auditing (TC 207/SC2), and its UK equivalent. He has represented the UK on various ISO working groups for a number of years, including on the development of ISO 14001:2015 for environmental management systems, ISO 19011:2018 for the auditing of management systems, and ISO 45001:2018, the OHS management systems standard. He is currently participating in the development of ISO 14016 for the assurance of environmental sustainability reports.

Sheronda Jeffries

Sheronda Jeffries is an industry leader at TIA QuEST Forum, an industry organization dedicated to ICT supply chain quality. She represents TIA at global standards organizations, including ISO/TC 176, ISO CASCO STAR and the IAF, where she is the director representing users and industry. Her leadership as the co-convener for the update of  IAF mandatory document for the use of Information and Communication Technology (ICT) for auditing/assessment purposes (MD 4:2018) has allowed certification bodies, accreditation bodies, and industry organizations around the globe to mitigate the negative effects of the COVID-19 pandemic through continued oversight via technology—thereby protecting the integrity of supply chains for our food, aviation, and medical devices.

Denise Robitaille

Denise Robitaille is the chair of ISO/PC 302, the project committee that revised ISO 19011, which provides guidance on auditing. She is an active member of ISO/TC 176 Auditing Practice Group that develops papers providing guidance on auditing. Robitaille has participated internationally in standards development for more than 18 years and is a Fellow of the American Society for Quality as well as an Exemplar Global-certified lead assessor.

She is internationally recognized for her work and is a frequent speaker at conferences. In addition to her books, Robitaille has contributed more than 100 articles to various publications on a variety of quality-related topics. She continues to help companies achieve ISO 9001 registration and to improve their quality management systems.

Robitaille has authored a dozen books, including The 9 Keys to Successful Audits.

Ajay Shah

Ajay Shah is a highly experienced food scientist/technologist trained in the U.K., who holds impressive academic achievements and career highlights.

He has lectured in the field of food science and technology to university students in Australia, the U.K., and New Zealand and has also shared his expertise by presenting technical seminars, conferences, and webinars. He has been operating his food technical consultancy business for the past 20 years by providing scientific and technical food solutions to the food industry.

Shah was awarded as a fellow of the AIFST in recognition of the outstanding service to the food industry in 2018.

Paul Simpson

Paul Simpson is the current chair of ISO/TC 176 Subcommittee 2, the group responsible for maintaining ISO 9001, among other standards produced by the ISO technical committee. He also supports the development of standards for auditing, health and safety, and conformity assessment.

Simpson is an executive and non-executive director specializing in risk, quality, and management systems, working with a mission to “keep it real.”

He is an experienced developer of systems within organizations. With a first degree in engineering, Simpson has extended his postgraduate qualifications into fields of marketing and business as well as professional areas of auditing, health and safety, and quality. Throughout his career, he has been applying quality principles for risk management, quality planning, and business improvement to enable organizations to move forward with control.

Jeffrey A. Slotnick

Jeffrey A. Slotnick, CPP, PSP is an internationally known enterprise security risk consultant with more than 28 years of experience, and is peer recognized as a thought leader and a critical architect in homeland security.

He is the president of Setracon Inc., a senior advisor to the Secure Community Network, and is the founder of Safe Washington.

As an ISO credentialed lead auditor, Slotnick is responsible for the some of the latest advancements in all hazard disaster resilience, organizational resilience management, ISO/ANSI standards development, resiliency information management processes, and enterprise security risk management.

He is focused on the professional development and training of security, law enforcement, and military personnel, the provision of exceptional security services, protective services, and all facets of enterprise security risk management.

Slotnick is a senior regional vice president for ASIS International, a faculty advisor for the University of Phoenix Bachelor of Science in Cyber Security and Security Management Degree Program, a member of the Risk Management Society, and a 18-year reserve law enforcement officer for the city of Centralia, Washington.

David Solomon

David Solomon has worked in the building and construction industry for more than 31 years. He is a Fellow and dual international ISQEM Safety Award Distinction recipient (2015 and 2016) for his commitment and involvement in developing a positive safety culture in the building and construction industry.

Solomon is recognized as a standards expert who is Standards Australia’s chairman of occupational health and safety management committee, Standards Australia’s ISO 45001 international head of delegation, and the ASIA/Oceania representative for Australia. He is a director on the board of the Crane Council of Australia as well as an Exemplar Global-certified management systems specialist (lead), a master OH&S auditor, and their ISO 45001 exam and scheme chairman. He is also the chairman of PwC’s External Advisory Board.

Solomon regularly reviews documentation for Australian state and national government departments, including auditing, safety, and transport for relevance, corporate governance, and compliance.

Donna Stockwell

Donna Stockwell is a professional engineer and certified lead auditor. She helps teams at all levels of the organization understand what makes a good quality organization overall, as well as the individual requirements to make it happen. She also trains team members in a variety of ISO products.

Tom Taormina

Tom Taormina is a subject matter expert on the ISO 9000 series of standards who has written 10 books on the beneficial use of the standards. He has worked with more than 700 companies and was one of the first quality control engineers at NASA’s Mission Control Center during Projects Gemini and Apollo.

As a business consultant, Taormina conducts strategic business assessments, root cause analyses, process planning, quality management, and risk assessments for companies from start-ups to global brand leaders.

As a consulting and testifying expert in products liability and organizational negligence, he conducts formal assessments of the defendant companies to determine if they exhibited an appropriate or negligent standard of care in introducing their products or services to the stream of commerce.

His proprietary methodology has been trademarked Forensic Business Pathology and has been an accepted credential by trial attorneys and judges.

Shawna Wagner

Shawna Wagner is the technical manager, food and beverage, North America for DNV GL–Business Assurance.

She has been honing her skills in the food industry for 22 years. Wagner’s background is rich and varied, and includes positions in service, manufacturing, regulatory, and third-party auditing. Currently, she is a lead auditor for SQF, FSSC, BRC, and PAACO.  Wagner also holds a license for a certified professional in food safety through the NEHA organization. She was a 2018 SQF auditor of the year finalist and was named the auditor of the year for SQF in 2019.

Shauna Wilson

Working in quality for more than 30 years, Shauna Wilson holds ASQ’s quality manager certificate and Exemplar Global’s principal auditor certification. Her research in virtual team communication and development of virtual auditing methods has made her the leading expert on the topic of eAuditing.

Wilson earned a master’s degree in engineering focused on organizational performance technologies and instructional design.  She wrote InterneTeaming.com: Tools to Create High Performance Remote Teams and co-authored eAuditing Fundamentals: Virtual Communication and Remote Auditing.  Wilson has been featured in Quality Progress, The Auditor Online, and ASTD’s InfoLine. She is the GC at 607 Portland ASQ Section and served as the U.S. expert for ISO/PC 302, which developed ISO 19011:2018, “Guidelines for auditing management systems.”

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